FAQs

PlaneCover offers a range of different coverage options for you to select from.

  1. Ground Risks Only : Covers you for accidental loss/damage to your aircraft whilst it is Grounded. This option does not provide any coverage whilst your aircraft is in flight. A typical Ground Risks Only claim would be flood damage to your aircraft whilst it was left in your hangar.
  2. Full Flight Risks (Liabilities Only) : Covers you for any accidental third party property damage or bodily injury which resulted from an accident caused by your aircraft. This policy would not offer you any settlement in respect of loss/damage to your aircraft. For example, if your aircraft crashed into someone’s property, this policy would cover you for the damages caused to the property but not for any damages to your own aircraft.
  3. Full Flight Risks (Hull and Liability) : Offers comprehensive cover for loss/damage to your aircraft as well as any third party property and/or bodily injury.

PlaneCover insures all aircraft on an Agreed Value basis which means, in the event of a Total Loss claim, you will be paid out the nominated Agreed Value of your aircraft less any applicable deductible(s). An aircraft’s Agreed Value should be reflective of the aircraft’s replacement value at policy inception. You may be asked to provide proof of aircraft valuation in the event of a claim.

The approved Pilot(s) can be found under the ‘Pilot’ section of your Policy Schedule. When you fill out your application, you will have the option to select either a Named Pilot or an Open Pilot Warranty policy.

A Named Pilot policy is simply one where all Pilot(s) who will operate your aircraft have to be individually named in your Policy Schedule. This option generally offers a more competitive premium and we recommend this option if you only have a small number of pilots.

An Open Pilot Warranty is a policy which sets out minimum flying experience requirements that all Pilots must meet. If a Pilot meets the minimum requirements, they will be automatically covered to operate the insured aircraft without having to specifically name them. We recommend this option if you have multiple Pilots.

PlaneCover offers Premises Liability coverage which in simple terms is an Aviation ‘Public Liability’ policy. This policy extension covers you for any third-party bodily injury and/or property damage that you may be found legally liable for at your airside premises. A simple example would be if someone tripped and fell in your hangar and injured themselves.

This extension does not provide coverage for any third party owned aircraft that you may have ‘parked’ in your hangar, nor does it provide any coverage for any maintenance/repair/service work you have done on third party owned aircraft. It also provides no cover for damage to the hangar if you own it yourself. If you require coverage for any of these exposures, please contact us at help@getplanecover.com and one of our Aviation Specialist Brokers will be in touch with you shortly.

If a policy needs to be cancelled, you must log in to your PlaneCover portal and follow the prompts to cancel your policy. If the policy is cancelled by you before the natural expiry date, your Insurer reserves the right to retain some, or all, of your annual premium. Full details of this short-rate cancellation scale is available here.

You have the option to pay for your annual premium via one of two options : Credit Card or Premium Funding.

  1. Paying by Credit Card requires you to make full, up-front payment of your annual premium. There may also be credit card charges applied to this transaction.
  2. Paying through Premium Funding means you split the annual premium across 10 monthly instalments which are automatically deducted from your credit card or nominated bank account. This process involves entering into an agreement with the premium funder. This agreement will be between yourself, as the Insured, and the Premium Funder, with no involvement from PlaneCover.
You will receive both options when you proceed to the binding stage of your application.

If your aircraft is not listed on the dropdown list of aircraft Manufacturers and/or Makes/Models, please select ‘Other’ and continue with your application. When you submit your application, PlaneCover will not generate an automatic quotation online, but one of our Aviation Specialist brokers will directly respond to your enquiry.

Immediate notice must be given to your Insurer in the event of an incident that could lead to a lodgement of a claim. All claim lodgements can be completed via the PlaneCover portal once you have logged in to your policy. Once your claim has been lodged, your Insurer will contact you within 1-2 business days.

PlaneCover currently only offers coverage for operations within Australia however one of our Specialist Aviation brokers may be able to assist you if you require coverage whilst overseas. Please contact us at help@getplanecover.com and one of our Specialists will be in touch with you shortly.

You will have to log into your policy to make any changes. This includes changes such as : adding/deleting an aircraft, adding a Pilot, adding/deleting an additional insured or cancelling your policy. You will then receive a Quotation for the proposed changes which you can proceed to bind. Once the changes/endorsement has been bound, an updated Certificate of Insurance will automatically be available to you.

PlaneCover is an online automated system that can produce a quote within minutes. If the quotation is acceptable to you, you may bind the policy by confirming the policy commencement date and your payment method. Once a policy has been bound, you will have automatic access to your Certificate of Insurance and other Policy Documents.

In some instances, your quote may trigger a referral. This will be reviewed by the Insurer within 1-2 business days and you will receive a response or Quotation accordingly.

Although there is no definitive answer when it comes to deciding what Liability Limit is best for you, there are numerous factors that should be taken into consideration, such as : use of the aircraft, number of passenger seats, contractual obligations, area of operation etc.

For example, if you are a pilot who only operates the aircraft for private uses in a remote area, you may decide to opt for a lower limit. If your aircraft is used for Commercial (charter) operations or you frequently operate in heavily populated areas, a higher liability limit might be more appropriate for you.

There are many factors that contribute towards your policy’s premium. Some of the common causes of a premium adjustment (whether it is a reduction or increase in premium) are : pilot’s flying experience; changes to aircraft uses; an Operator’s claims, accident or incident history; change to the Agreed Value. If one or more of these has changed since you bound the policy, it may have triggered a premium adjustment for your renewal.

It is also possible that your premium has been adjusted to align with the current market standards. Aviation Insurance, just like any other financial market, is cyclical and has periods when the market hardens (leading to premium increases) or softens (leading to premium decreases).